Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of utechna.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***n –
Good quality cables. Very happy with the purchase. Seller and goods recommend. Thank you!
D***d –
The cord got everything works
I***v –
The parcel arrived within 20 days from the day of payment, by courier. IML shipping, first encounter them. Connected the video works, and the sound I could not connect, probably in the settings need to configure. Took 10 meters from PC to TV. I’ll deal with it later. Thank you to the store.
A***i –
All ok, nothing to contest, blazing qualtiy fantastic
M***z –
I really liked the product, it’s of great quality and arrived in 18 business days, I didn’t suffer taxes
J***a –
Delivery took more then 60 days to Brno, Czech Republic. The cable is as its description. O.K.
D***o –
Sent in four to five days. 8 meter wire perfectly shows in 1080p 60fps picture with TV consoles. No delay, the response is good. Recommend it.
Y***a –
Fast delivery, take the third time. Recommend! 200 rubles
S***o –
The cable is quality, works, delivery taking into account universal psychosis-month, normal…
A***r –
Took to connect the laptop to theoreevisor. He performs his functions perfectly. For all 8 hours of the game there was no glitch or shutdown recommend adding some money and take in the winding. It will last longer, and looks more aesthetic.
Customer –
Good quality for the price
A***a –
The product has arrived perfect, the store sent it fast, although because of the current situation (covid19) I guess it took a little while to deliver.
J***o –
All right came sooner than expected, the cable I’m going to use on a Raspberry Pi has not given any problems: the video, audio, instructions with televison HDMI-CEC remote control work well, I ‘ve tried it with a movie, mkv DTS sound hasn’t failed: He hasn’t had lags, no hookers, no petting. Everything perfect
S***n –
Good cable! Braiding quality
P***r –
Ordered early March, got 9 June. Very Dluga shipping.
A***v –
Super fast delivery in 2 days!) wire working!)
M***r –
A HDMI cable as it should be. Very fast shipping in Switzerland. Arrival after 3 weeks.
M***o –
Come with only a few days delay. Try but it looks really great.
R***v –
Delivery IML quite quickly. I order here not for the first time. all the rules.
D***a –
It arrived very fast to Uk, in 15 days, I have not yet tried it since I am still waiting for an hdmi switch that is the reason why I bought this article.
M***n –
Fast shipping!!!
A***v –
Delivery 2,5 weeks to Mo. Normal cable, 4 K try nothing, and so it works
Customer –
Complies with the description. Pretty long delivery. Cable works well.
T***s –
Arrival in chile in 17 days, product as in description, very happy with purchase
A***v –
качество чёткое! залетел в разъёмы телевизора и компа как в мой первый раз с девушкой! звук чёткий…картинка офигенная, в принципе как у обычного хдмай)) кабель жестковат, но это плюс… предыдущий кабель переломался, от того что он в резине
Customer –
It came quickly, with the store did not communicate, a good cord
S***u –
A good lace can be taken by me with expensive bought in Moscow tortured and this contact Good took for the console dab t2
S***v –
Excellent cable, for your money! Delivery free courier to the apartment!!! Delivered in 2 days!!! Recommend store
L***e –
as advertised
A***v –
Good cable Slightly harsh, but it’s OK Passed the signal from the laptop 1080, everything works fine I recommend, the parcel went about a month
Customer –
Think more early has arrived. Value even cheaper well mountain bike. Packing also neatly cut. Home computer connected TV with a screen vivid and OR. Value Cost performance is satisfactory for. Good product and then given in my shop. Large box or you.
E***i –
Thank you very much, I really liked the cable from the computer to the TV sends the perfect image 1080p without problems, I don’t need another, thank you again.
L***a –
Товар пришел очень быстро.спасибо продавцу!
A***v –
за такую цену кабеля хорошие
S***v –
Посылку доставил курьер, доставка из России. До Пензы шла неделю. Всё соответствует описанию. Продавца рекомендую!
Customer –
livraison rapide commandé le 30 juillet reçu le 13 août il reste a essayer
V***v –
Пришёл за 11 дней,все отлично !
R***p –
мего быстрая доставка, 4 дня, очень круто.
I***o –
Oggetto in ottime condizioni e funzionante
M***a –
received,works fine,satisfied,thanks,great store
Р***н –
Всё ок. Посылка пришла быстро, можно брать. Продавец отправил быстро, ему респект.
Customer –
спасибо пришло за 4 дня с РФ, 15 метров работает изображение
I***v –
Отправили быстро, пришло почти за 2 недели. Провод работает, не мог сначала разобраться, не подключался мак к монитору, но потом засунул в другой hdmi монитора и заработало.
R***y –
Доставка довольно быстрая. В течении месяца провод приехал ко мне. К самому проводу замечаний нет. Выполняет свою функцию.
E***l –
Классный кабель. Мощный и красивый
R***v –
я в шоке, с этим кабелем 50 см я снова стал пользоваться спросом у женщин, ведь мой член увеличился на 50 см. поэтому, я хочу заказать себе ещё кабель hdmi 50 см, чтобы увеличить эрекцию на 50 %. дамы будут в восторге, а чтобы закрепить впечатления я куплю ещё один кабель hdmi 50 см, чтобы научиться играть на скрипке. всем рекомендую. внимание! для достижения желаемого эффекта берите красный кабель))
S***n –
пришел заказ быстро 2 недели.на видд качественно . есть небольшая позолота..один провод проверил все работает.Рекомендую.
V***n –
нах заказал ещё и 15 метров. провод не толстый но и не хлипкий
A***A –
Buen cable, se ve de calidad ahora a probarlo
S***s –
Заказ пришел в течении 2 недель.
D***v –
никаких нареканий. заказываю здесь не первый раз и разной длины. Хотите вернуть до 20% с каждой покупки? http://epngo .bz/cashback_index/ficcju (Уберите пробел перед .bz) Это кэшбэк сервис Ерn. (Можно выводить от 20 центов) Пройдите по ссылке и зарегистрируйтесь, далее следуйте указаниям на экране. (Блокировщики рекламы должны быть отключены). В Плэймаркет есть приложение EPN которое совместимо с приложением Алиэкспресс. Заходите в приложение EPN и следуйте его указаниям. К слову, в приложении Алиэкспресс товары уже с небольшой скидкой плюс кэшбэк от EPN. Еще ссылка на кэшбэк сервис Мегабонус, в нем много разных магазинов. https://megabonus .com/? u=138906 (Уберите пробел перед .соm). Порядок действий тотже – следовать указаниям на экране. Всем удачи.)))
G***s –
Recibido en 7 días! Buena calidad y conexión suave sin necesidad de forzar el conector!
P***a –
Качество хорошее, мегамолниеносная доставка в Архангельскую область 12 дней, супер!
B***a –
It took 50 days to Slovenia. Picture on TV is superb. Recommend this product.
S***v –
Пришла посылка быстро. Что сразу бросилось в глаза – провод тоньше обычного (видно на фото). Проверил передачу на ТВ – вроде работает нормально.
R***r –
Fonctionne bien, je recommande. Et livré rapidement malgré la pandémie
A***v –
Приобрёл 8 и 15 метров. Всё работает. Толщина провода 6 мм, примерно как витая пара. Но вроде всё работает без прерывания. Доставка с России до МО 3 дня.
E***a –
Отличный кабель… Всё соответствует описанию! Работает на ура! Спасибо продавцу за отличное качество и отправку!!!
S***v –
Пришло в СПБ за 13 дней! Упаковка обычное,пришло без косяков! На на обоих концах есть защитные колпачки.
E***v –
Проверил работает отлично,очень хороший аккуратный не толстый кабель то что надо,в магазине 3 метра минимум 500-600 рублей стоит,доставка быстрая качество отличное можно смело заказывать.
A***i –
Пришёл в Воронеж за 4 дня. Заказал в четверг, получил в понедельник. Подключил телевизор к компу, работает, изображение норм. За эти деньги вообще супер
D***o –
prodotto arrivato in un mese in germania sembra davvero di buona qualità ora non resta altro che provare se funziona bene io acquisto altri.io consiglio questo venditore e lo ringrazio.
P***n –
Recommend item and store – well package arrived safely and works.
A***a –
cable working fine. store dispatched 30/07, delievered 01/09 to kaliningrad, russia.
N***H –
Packing is normal but the cable quality is.ok. I recommend this store
A***e –
This 50cm HDMI cable, purchased in August 2020, was delivered after only 3 weeks. I haven’t tested it yet, but it looks good quality; the really competitive price. Recommended store
C***A –
El envío fue muy rápido, apenas 2 semanas. La calidad está bien para el precio, habrá que ver si es duradero. funciona bien, sin ningún problema.
S***k –
хороший товар. все работает. доставлен в почтовый ящик. посылка пришла быстро, но товар плохо отслеживался. спасибо большое продавцу! очень рекомендую!
S***v –
Нормальный кабель. Разъёмы закрыты пластиковыми заглушками. Доставили быстро.
A***v –
доставка оказалась быстрее, чем планировалось, по внешнему виду сделано качественно, как в работе узнаем позже, продавца и товар рекомендую
A***S –
Заказал 29.08.20, отправлено 31.08.20, получил почтой IMLкурьером прямо на работе 04.09.20. – 4 дня доставки со склада в Москве. Очень качественный кабель. В сетчатой оплётке, немного жёстко ват, но это к лучшему. Товаром доволен! Продавцу респект!!!
S***i –
Bon câble arrivé assez rapidement semble de qualité mais pas encore testé.
I***n –
Очень быстро! Второй раз заказываю,все на высшем уровне! Продавцу и пандао спасибо!
H***n –
article conforme à l’annonce très bien reçu dans les 14 jours
M***Z –
All right. It didn’t take long to get here.
A***v –
12 days to Nizhny Novgorod, super fast! To order I recommend! Many thanks to the store!
A***v –
The cable is excellent, it works. The order arrived very quickly, issued on August 27, took off on September 18. The store and I recommend it definitely.
S***u –
i am very satisfied,good item good price ..thanks store..
V***k –
Come quickly, everything works. It turned out to be a little thinner than the old one
T***o –
The cable came in 2 weeks. Everything works. The only, not great delays, but this is a decided case system configuration or not a big upgrade of the computer. The cable in full is not bad for its money, the quality is 4 +, There are no more complaints as of the goods,
A***k –
It came to the post office for 16 days from the day of the order (Sverdlovsk region). The cable works, everything is fine.
M***e –
Delivery 13 days from China to England, looks quality, can’t check because I was wrong, my computer has less input…
G***f –
Fast shipping thank you
E***y –
Ordered 22.09 shipping from Russia. 26.09 courier brought order. In appearance, a quality cord, Braid Capron, after checking will be an additional review. Thank you for fast processing, sending and delivery. Shop recommend.
S***y –
Everything corresponds to the description. The truth is the cable is thin. But everything works.
D***v –
Great cable. Picture with PS4 1080p. Delivery is ultra cool, about 2 weeks. Track tracked.
R***z –
Order in June, received in September. Good material product, channel quality had no greater change.
C***a –
Good cable!
A***v –
Fast delivery, cable works
Customer –
Fast Shipping, Perfect product as describe. Very serious store, thank you.
A***v –
Delivery to Peter about a little less than a month. Looks quality. A little tiny. I haven’t checked yet. I’ll check it later. Thank you.
M***v –
The laptop with the monitor works, so the cable works.
T***R –
Perfect as it works perfectly, very cool the wiring
K***a –
Arrived ahead of schedule… to be tested working
D***n –
Very quickly came the parcel. until I checked
G***r –
Hello! Thank you for the custom made! Delivery from Russia is very fast through the transport company IML
Y***h –
Thank you very much for the parcel and fast delivery, the goods are very satisfied, everything is intact and consistent with the description. I recommend this store and put five stars.
A***K –
Very fast delivery to Poland, thank you! 🙂
G***k –
The store sent the goods very quickly sent within half an hour the goods came in 6 days to the Saratov region